Shipping Policy
Deliveries During COVID-19
We are working closely with our delivery partners to ensure parcels arrive to you the safest way possible. Click on the link for further information around additional measures Australia Post are doing to keep customers safe. Crazy Sock Thursdays branded socks are shipped using Australia Post.
Other sock ranges are shipped directly from our manufacturers using their own delivery solutions including Auspost.
Delivery During Peak Sale Periods
Please be advised delivery times may vary due to high order volumes during major events (e.g. Christmas & Black Friday). Delays in dispatch can be up to 2 days. For accurate delivery information please refer to your dispatch email.
Within Australia
Crazy Sock Thursdays charges range from $5.50 to $10.00 for domestic delivery within Australia for Crazy Sock Thursday branded socks.
Once dispatched from our warehouse, orders can take from 3-5 business days depending on your location. To check delivery times for your area take a look at the Australia Post Network HERE.
Deliveries to the Cocos (keeling) Islands – postcode 6799, may take up to 2 months to deliver via Australia Post.
Please be aware the nomination of a business as your delivery address opens signature authority to any person at that business address. This is due to the nature of deliveries to business addresses whereby receptions or mail rooms often sign for and accept parcels in bulk and on behalf of persons located at that address. If your order is shipped to and signed for, on your behalf, at a business address, Crazy Sock Thursdays will not accept responsibility for any parcel that is lost or damaged. We strongly suggest nominating a home address should you place a high value order with us. This will ensure only residents of the address will have signature authority.
We use Australia Post for all our deliveries of Crazy Sock Thursday branded socks. Once your order has been dispatched, we will send you a shipping confirmation email with your tracking number. Please note the number will not be traceable for at least 4 hours.
For more information on delivery times and full terms and conditions of this service, see the Australia Post website.
For all our other non branded socks and accessories, items will be shipped directly from the manufacturer and delivery times may vary. Items may arrive separately and may take up to 30 days.
If your complete order has not arrived within the allotted time (30 days) or if there is a problem with your order, please email us at enquiries@crazysockthursdays.com.au.
International Delivery (Outside of Australia)
Delivery times vary depending on international and local delivery services. Shipments are generally dispatched within 1-3 business days. Please allow between 5 and 20 business days for delivery. This timeframe may be extended during peak periods (e.g. Christmas & Black Friday) Dispatch may occasionally be slightly delayed during this period.
For all our other non branded socks and accessories, items will be shipped directly from the manufacturer and delivery times may vary. Items may arrive separately and may take up to 30 days.
If your complete order has not arrived within the allotted time (30 days) or if there is a problem with your order, please email us at enquiries@crazysockthursdays.com.au.